Thank you for allowing QueensCare Family Clinics the opportunity to be your healthcare provider. Please review the following guidelines and instructions to expedite receipt of your medical records. California law (AB610) allows the healthcare provider a 15-day turnaround time (from the date a request is received) to process a patient’s request for copies of their medical records. QueensCare Family Clinics’ turn-around time is about 15 business days depending on the location of your medical records (off-site storage, clinic locations, etc).
Please click on the pdf file below for detailed guidelines and instructions to expedite receipt of your medical records.